Welcome to Novastella Jewels. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and purchase our premium jewelry.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide a seamless and premium shopping experience. This includes:
Personal Information: Your name, shipping address, billing address, email address, phone number, and account password when you create an account or make a purchase.
Payment Data: All payments are processed through secure, third-party payment gateways. We do not store your credit card, debit card, or net banking passwords on our servers.
Device and Usage Data: IP address, browser type, operating system, and data on how you interact with our website (collected automatically via cookies).
2. How We Use Your Information
We use the gathered information strictly for business operations, including:
Processing, manufacturing, and shipping your jewelry orders.
Sending order confirmations, tracking updates, and customer support messages.
Responding to your questions, corporate inquiries, or customization requests.
Sending promotional emails and updates about new collections (only if you opt-in).
Improving our website functionality and user experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We only share necessary data with trusted service providers who help us run our business:
Logistics & Courier Partners: To deliver your jewelry safely to your doorstep.
Payment Gateways: To process secure transactions.
Analytics Providers: (Such as Google Analytics) to help us understand website traffic and behavior.
Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect our rights.
4. Data Security
We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your shopping cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.
6. Your Rights
You have the right to access, update, correct, or request the deletion of your personal data stored with us. You can update your account profile directly on our website or contact us at the email below to request changes.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "13-7-26"