Refund policy

our jewellery is crafted to the highest standards. If you're not completely satisfied, we're here to help.

Change of Mind We accept returns within 14 days of delivery for items in original, unworn condition with all packaging intact. Return shipping is at the customer's expense.

Faulty or Damaged Items Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

How to Return Email us at [your email] with your order number and reason for return. We'll respond within 2 business days.

Exclusions Custom or engraved pieces cannot be returned unless faulty.